Shipping
We dispatch Monday to Thursday.
Nosey Parker ships Australia wide for a flat rate of $10.
Express shipping is a flat rate of $20.
Orders over $299 qualify for free standard shipping.
Please ensure that your shipping address is correct, safe and secure. We recommend removing Authority to Leave as this reduces the risk of something happening to your parcel. We are not responsible for missing parcels that are marked as delivered.
We offer international shipping. Delivery time for international orders will depend on the selected shipping method and destination.
Duties and taxes are the responsibility of the customer.
Returns
Nosey Parker garments can be returned within 14 days of delivery date.
Return shipping is the responsibility of the customer.
Please email info@bynoseyparker.com with your full name, order number and reason for return. Once your return request has been approved, we will provide you instructions for how to proceed with getting your return back to us.
Return Policy
Return must be lodged with us within 14 days of delivery.
The returned item(s) must be unworn, with all tags attached and in the original packaging
Once your return is back with us, your item(s) will undergo a quality control check to ensure that they meet this criteria.
Items that do not meet this criteria will not be accepted and returned back to you.
Finale Sale: All sale items are final sale are considered FINAL SALE and cannot be returned. As a condition of the sale, these items are not eligible for return, refund, store credit or exchange.
Any further information regarding shipping & returns, please email info@bynoseyparker.com
Exchange
Eligible full-priced items may be exchanged within 14 days of the delivery date, subject to stock availability.
To request an exchange, please email info@bynoseyparker.com with your full name, order number, the item you would like to exchange to. Once your request has been approved, we'll provide instructions for returning your item.
To be eligible for an exchange your request must be lodged within 14 days of delivery, items must be unworn, unwashed and unused, all original tags must remain attached, items must be returned in their original packaging and the requested exchange item must be in stock at the time your return is processed.
Once we receive and inspect your return, we'll dispatch your replacement item as soon as possible. If the requested item is no longer available, you may choose to receive a refund (if eligible) or store credit.
Sale items marked Final Sale are not eligible for exchange.
Customers are responsible for the cost of returning items for exchange.
Nosey Parker will cover the shipping cost of sending your exchanged item back to you within Australia.
Refunds
Once we have received your return, we will quality control your item(s) to ensure that they meet your returns criteria.
We will process your refund within 7 business days. The refund will be issued to the original payment method used for the purchase. Please note, refunds can take up to 10 business days to appear in your account.